Returns
Returns
All items for refund should be sent back in a re-sellable condition within 14 days (Sale items) & 21 days (Full priced items)
Please send any returning item(s) with a copy of your order invoice (so we can identify you), to:
Returns [your order number]
Goodeehoo
PO Box 6009
Ascot
SL5 5FD
Refunds are always credited to the original method of payment.
We strongly recommend you obtain a proof of postage receipt from the Post Office as we canβt be held responsible for packages that fail to arrive.
You'll receive a confirmation email once your return has been processed. Please allow up to 10 working days.
In case of part return of a gift set or multi-buy set, or similar discount, the promotion will be void and you will be refunded proportionately according to the value of goods kept.
Non-Returnable Items
Personalised items can not be refunded unless the item is faulty.Β
Faulty Items
Unfortunately, manufacturing faults do occasionally occur, so if you believe an item to be faulty (or it is not the item you have ordered), please contact our customer services team.
Please note that we are not able in any circumstances to refund return postage costs if you have not contacted us in advance.
E-mail: hello@goodeehoo.com
Phone: +44 (0)1344 550 470