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About us

Brand Launch Date: September 2018

The Name: Goodeehoo

Why Goodeehoo? At Goodeehoo, we believe our products are "Trends that Turn Heads," inspired by the owl - the only animal that can turn its head 270 degrees.

The name 'Owl' seemed too simple, so when one of our Welsh directors pointed out that the Welsh word for owl is 'Gwdihw,' we opted for the phonetic spelling: Goo-Dee-Hoo. The name Goodeehoo was born out of fun and ease of spelling.

Our Mission

We are passionate about crafting beautifully designed, affordable, and vegan-friendly stationery and gifts. As a family-run business, our journey began with extensive experience in importing goods from around the world. Coupled with our commitment to fair pricing, this has enabled us to create Goodeehoo - a perfect collection of thoughtfully designed vegan-friendly handbags, accessories, and stationery.

Our range includes handbags, accessories, and stationery. We are committed to sustainability, using PU rather than PVC for our 'leather look' products, which is a greener alternative. Our luxury handbags, crafted from soft grain PU, offer the exclusive feel and look of leather without the hefty price tag.

Environmental Commitment

While we aren't about preaching, we aim to do our part for sustainability. Our focus is on creating environmentally conscious products and packaging, believing that small efforts can add up to significant change.

Our Promise

Goodeehoo is about delivering beautifully finished products that make perfect gifts without breaking the bank. Each item is thoughtfully designed and wrapped, ready for gifting.

We strive to be the best we can be, aiming to delight our customers and make a positive impact. We welcome your feedback and are grateful for your support.

Thank You

Thank you for visiting Goodeehoo. We hope you enjoy our products and look forward to serving you again.

Happy shopping!

 

 

Returns

All items for refund should be sent back in a re-sellable condition within 14 days (Sale items) & 21 days (Full priced items)

Please send any returning item(s) with a copy of your order invoice (so we can identify you), to:

Returns [your order number]

Goodeehoo

PO Box 6009
Ascot
SL5 5FD

Refunds are always credited to the original method of payment.

We strongly recommend you obtain a proof of postage receipt from the Post Office as we can’t be held responsible for packages that fail to arrive.

You'll receive a confirmation email once your return has been processed. Please allow up to 10 working days.

In case of part return of a gift set or multi-buy set, or similar discount, the promotion will be void and you will be refunded proportionately according to the value of goods kept.

Non-Returnable Items

Personalised items can not be refunded unless the item is faulty. 

Faulty Items

Unfortunately, manufacturing faults do occasionally occur, so if you believe an item to be faulty (or it is not the item you have ordered), please contact our customer services team.

Please note that we are not able in any circumstances to refund return postage costs if you have not contacted us in advance.

E-mail: hello@goodeehoo.com

Phone: +44 (0)1344 550 470

Delivery

We have a number of different delivery options depending on where you live and how quickly you'd like your order. 

Free delivery for any orders over £40

UK (Standard) - £3.95

Within 2-4 days 

UK (Premium) - £6.95

Next working day (for orders placed before 2pm on weekdays). 

Ireland - £8.00

Within 3-4 days

Mainland Europe - £10.50

Within 10 days

Rest of World - £19.99

Within 13 days

Please give us a call or drop us an e-mail if you need something urgently and we will do our very best to help.